Last updated: March 18, 2026
By accessing or using LiveLingo (the "Service"), operated by Lunana Global Inc. ("we", "us", "our"), you agree to be bound by these Terms of Service, our Privacy Policy, and our End User License Agreement. If you do not agree, do not use the Service.
You must be at least 13 years of age (or 16 in the European Economic Area) to use the Service. By using the Service, you represent and warrant that you meet the applicable age requirement and have the legal capacity to enter into these Terms.
LiveLingo provides real-time voice translation services through web and mobile applications. The Service includes speech recognition, language translation, text-to-speech playback, peer-to-peer translated calls, session transcripts, and AI-generated meeting summaries. The Service relies on third-party providers including Soniox (speech recognition), Google Gemini (translation), Groq (context expansion), LiveKit (WebRTC calls), Supabase (data storage), and Stripe (payments). We are not responsible for the availability, accuracy, or performance of third-party services.
To access most features, you must create an account using email, phone, or Google authentication. You are responsible for maintaining the security of your account credentials and for all activity under your account. You must notify us immediately of any unauthorized access. We reserve the right to suspend accounts that we reasonably believe have been compromised.
The Service records, transmits, and processes audio from your device's microphone for real-time speech recognition and translation. By using the Service, you acknowledge and agree that:
LiveLingo uses AI-powered speech recognition and translation. While we strive for accuracy, translations are provided on an "as-is" basis.
You agree not to:
You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government prohibited or restricted parties list.
The Service, including its design, code, AI models, and branding, is owned by Lunana Global Inc. and protected by intellectual property laws. Your content (session transcripts, memos, input speech) remains yours. By using the Service, you grant us a limited, non-exclusive license to process your content solely to provide the Service. We do not claim ownership of your content or use it for any purpose other than service delivery.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF TRANSLATIONS. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT TRANSLATIONS WILL BE ACCURATE, COMPLETE, OR RELIABLE. NO ADVICE OR INFORMATION OBTAINED FROM US SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LUNANA GLOBAL INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, REVENUE, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO DAMAGES ARISING FROM: (A) ERRORS, INACCURACIES, BIAS, OR OMISSIONS IN TRANSLATIONS; (B) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; (C) THIRD-PARTY SERVICE FAILURES; OR (D) ANY OTHER MATTER RELATING TO THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS SHALL NOT EXCEED THE GREATER OF (I) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (II) ONE HUNDRED DOLLARS ($100).
Carve-outs: The limitations above do not apply to liability arising from: (a) our willful misconduct or gross negligence; (b) death or personal injury caused by our negligence; or (c) fraud or fraudulent misrepresentation by us.
Consumer protection: Nothing in these Terms excludes or limits any mandatory rights you may have under applicable consumer protection laws in your jurisdiction. If any limitation is found to exceed what is permitted by applicable law, it shall be limited to the maximum extent permitted.
You agree to indemnify, defend, and hold harmless Lunana Global Inc. and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including recording consent laws, intellectual property rights, or privacy rights; (d) any content you transmit through the Service; or (e) your reliance on any translation, transcript, or AI-generated output provided by the Service.
Informal Resolution: Before filing any formal claim, you agree to contact us at hello@livelingo.io and attempt to resolve the dispute informally for at least 30 days.
Binding Arbitration: If the dispute cannot be resolved informally, you and Lunana Global Inc. agree to resolve it through binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration shall be conducted in the State of Delaware or remotely via video conference.
Class Action Waiver: YOU AND LUNANA GLOBAL INC. AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
Jury Trial Waiver: TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND LUNANA GLOBAL INC. EACH WAIVE THE RIGHT TO A JURY TRIAL FOR ANY DISPUTE ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE.
Opt-Out: You may opt out of the arbitration and class action waiver provisions by sending written notice to hello@livelingo.io within 30 days of first accepting these Terms. Your notice must include your name, email address associated with your account, and a clear statement that you wish to opt out. If you opt out, disputes will be resolved in the courts specified in Section 15.
Arbitration Fees: We will pay all AAA filing, administration, and arbitrator fees for claims under $10,000. For claims over $10,000, fees will be allocated per AAA Consumer Arbitration Rules.
Exceptions: Either party may bring claims in small claims court if eligible, or seek injunctive relief in any court of competent jurisdiction for intellectual property infringement.
We may suspend or terminate your access to the Service at any time for violation of these Terms, fraudulent activity, or for any reason with reasonable notice. Upon termination, your right to use the Service ceases immediately. You may delete your account at any time from the app settings. Sections 6, 10, 11, 12, 13, 15, and 18 survive termination.
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Subject to the arbitration clause above, any disputes not subject to arbitration shall be resolved in the state or federal courts located in Delaware.
We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, power failures, internet or telecommunications failures, or failures of third-party service providers.
We may update these Terms from time to time. Material changes will be communicated via email or a prominent notice within the Service at least 15 days before they take effect. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Service and delete your account.
For questions about these Terms, contact us at hello@livelingo.io.
Lunana Global Inc.
d/b/a LiveLingo